Refund policy

Our promise

We want your desk to feel calmer, not your inbox more stressful. If something isn't right, we'll work with you.

30-day window

You can request a return or replacement within 30 days of delivery.

Damaged or wrong items

If your item arrives damaged, defective, or isn't what you ordered, email us within 30 days with a photo. We'll send a replacement or issue a full refund — your choice. You won't need to pay return shipping in these cases.

Change of mind

If you simply changed your mind, contact us within 30 days. The item must be unused and in original condition. Return shipping for change-of-mind returns is the customer's responsibility.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days of us receiving the return or confirming the issue.

Non-returnable

For hygiene and safety, we can't accept returns on used items unless they're defective.

How to start

Email wgm1233@gmail.com with your order number and a short note (and a photo, if it's a damage issue). A real person will reply within 1–2 business days.